Essential Sound Products' business model is very straightforward. We sell great products and offer the best customer support for the life of your owner experience. We're a small company that still enjoys talking to our customers and going the extra mile to make sure you are completely satisfied.

Above all, we value your trust. That's why we have the highest respect your privacy. We limit the information we request or retain to an absolute minimum and protect that information with the highest encryption. And if you change your mind later, we make it easy to stop sharing with us. This is why we practice the following privacy policies:

• We do not sell or forward any customer information to any person, outside business entity or government agency, for any reason, period. Only your email address is stored in a private database to be used for email communication from us to you.
• Email sign-up to our mailing list is conducted via a double opt-in process to assure you really do want to be included. Each newsletter has an opt-out link at the bottom should you ever change your mind and want to discontinue receiving general communications.
• We do not retain any financial information from online purchases. Credit card purchases are processed real-time using Authorize.net payment gateway over a secure 256-bit encrypted connection. You can verify the status of Authorize.net payment gateway anytime by clicking on the trust symbol in the footer of our online store web pages.

Our commitment to protecting your privacy comes from a deep respect for our customers. We always try to put ourselves in our customers place and think of how we would like to be treated. It's a simple guiding principle, but one that keeps our customer's best interest first. We know that your trust doesn't come easy. That's why we have and always will work as hard as we can to earn and keep it.

Michael D. Griffin
President